NDAX Login — Log in to My Account

Welcome — Secure Access to Your NDAX Account

Signing in to NDAX gives you access to trading, deposits, withdrawals, order history and account settings. NDAX balances convenience with robust security: expect identity checks, strong password requirements, and two-factor authentication (2FA). This guide walks you through the sign-in flow and shows how to keep your account secure.

How to Sign In (Simple Steps)

Go to the official site: Type ndax.io in your browser or use a saved bookmark. Never sign in from unfamiliar links or emails.
Click “Sign In”: Located in the header on desktop or the main menu in mobile apps.
Enter email and password: Use the email you registered with and your account password. NDAX enforces password strength rules.
Complete 2FA: Enter the TOTP code from your authenticator app or use your registered hardware key.
Device verification: New devices may require email confirmation — click the link sent to your inbox.
Dashboard access: After successful verification you will land on your NDAX dashboard.

Tip: Use a password manager to generate and store a long, unique password. It makes sign-in both faster and safer.

Warning: NDAX will never ask for your full password, recovery phrases, or 2FA codes by phone or email. Treat unexpected requests as phishing.

Two-Factor Authentication (2FA)

Two-factor authentication blocks attackers even if they have your password. NDAX supports multiple 2FA methods:

Authenticator apps (TOTP): Google Authenticator, Authy — recommended for balance of convenience and security.
SMS codes: Supported but less secure due to SIM-swap risk.
Hardware keys (U2F/WebAuthn): Best security — physical confirmation required to sign in.

Setup (Authenticator app)

Go to Account → Security → Two-factor authentication.
Choose “Authenticator app” and scan the QR code with your app.
Write down backup codes and store them offline.
Verify by entering the test code from the app.

Important: Store backup codes on paper or a metal backup. Do not keep them in cloud notes or screenshots.

KYC & Identity Verification

To comply with regulations and unlock full platform functionality, NDAX requires Know Your Customer (KYC) verification. Typical steps include uploading a government ID, a selfie or live-check, and proof of address. Processing usually completes within hours to a couple of business days but may take longer for complex cases.

Pro tip: Upload clear, high-resolution photos where text is readable; mismatches in names/addresses slow the review.

Troubleshooting — Can't Sign In?

Try this checklist before contacting support:

Are you on ndax.io? Confirm the URL and SSL lock in your browser.
Is your password correct? Use your password manager or try a reset.
Is 2FA failing? Check your device time (TOTP apps require accurate time).
Clear browser cache, try incognito mode, or switch browsers.
Check your spam folder for device verification or reset emails.

Reset Password

Use the “Forgot password” link on the sign-in page. The reset link expires — act quickly and ensure the email account is secure.

Lost 2FA Device

If you lose access to your authenticator, use NDAX account recovery: expect identity checks and KYC verification — this process prioritizes security and can take several business days.

FAQ — Quick Answers

Can I sign in from multiple devices?

Yes. NDAX allows multiple trusted devices but will require verification for new ones.

How long until I can withdraw after KYC?

Once verified, withdrawal timings depend on banking rails and networks — fiat withdrawals may take 1–5 business days.

What if I see suspicious activity?

Change your password, revoke API keys/sessions, and contact NDAX support immediately.

Final Notes & Best Practices

Use a unique password and a reputable password manager.
Enable authenticator-based 2FA and store backup codes offline.
Prefer hardware security keys for high-value accounts.
Verify emails and links carefully; never paste secrets into websites.

Go to NDAX Official Site